Free Shipping: delivery is free! We strive to process and ship your orders as quickly as possible, while keeping Allah at the heart of our actions.

Processing and Shipping Times: Our orders are usually processed and ready to leave our warehouse within 2-5 business days. We make every effort to ensure that your order arrives at your door as soon as possible.

Europe (France, UK, Belgium, Switzerland, Netherlands, etc.): 3-8 working days
USA/Canada: 3-8 business days
Rest of the world: 5-14 working days


Qalbeen Guarantee: In case of any delay or problem with your order, we promise you a refund or reshipment without asking any question, because your satisfaction and confidence are essential to us.



Customs and Taxes: For international orders, additional customs or taxes may apply. Please contact your local authorities for more information.



Return Policy: At Qalbeen, we accept returns and exchanges within 30 days of the date of purchase. To be eligible, the item must be in the same condition as when it was received. Please note that the initial delivery charges are non-refundable and that the return costs are borne by the buyer.



Exclusions: Digital products and promotional items are considered final sale and cannot be returned.


Damaged or defective products: At Qalbeen, we guarantee 100% satisfaction on our products. If you receive a damaged or defective product, we will either refund you in full or send you a replacement at no additional cost.



For any questions or assistance, our team is at your disposal. At Qalbeen, we are more than a company; we are a community united by the faith and love of Allah.



May Allah protect you and guide you on the path of light and peace.